Privacy Policy

Last updated: 08 April 2025

At Academic Support, we are committed to protecting your privacy and ensuring the safety of your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website: www.academic-support.co.uk.

We may collect the following information when you use our website or contact us:

• Name and contact details (e.g. email address, phone number)
   
• Details of your academic support enquiry
   
• Uploaded files (e.g. assignment briefs or reference materials)
   
• Technical data such as your IP address, browser type, and device information
   
• Information via cookies
   

We do not collect or store payment details on this website.

We use your information to:

• Respond to enquiries and provide academic support services
   
• Understand your needs and improve our services
   
• Maintain internal records and comply with legal obligations
   
• Ensure website security and performance
   

We will never sell your data or share it with third parties for marketing purposes.

Your data is stored securely using encrypted systems and is only accessible by authorised staff. We take reasonable steps to prevent unauthorised access, loss, or misuse of your personal information.

Uploaded files are deleted upon completion of services unless you request otherwise.

Under UK data protection law, you have the right to:

• Request a copy of the data we hold about you
   
• Ask us to correct or delete your data
   
• Withdraw consent at any time
   
• File a complaint with the Information Commissioner’s Office (ICO)
   

To exercise your rights, email us at contact@academic-support.co.uk.

We use cookies to track website traffic and improve user experience. You can manage your cookie preferences via your browser settings.

If you have questions about this Privacy Policy or how we handle your data, you can contact us at:

Academic Support
Email: contact@academic-support.co.uk
Website: www.academic-support.co.uk